Q:

As a current supplier to either the former SBC or the former AT&T, what do I need to do to prepare for doing business with the combined company?

Our supplier management systems and processes will not change immediately following the merger close. However, the AT&T family of companies will be looking for opportunities to standardize systems and processes. You will be notified in advance of any changes that will impact current suppliers to either former company. Please check our Web site at www.sbcsuppliers.com for frequent updates and information.

Q:

What is the new company's brand?

AT&T. Suppliers who need access to AT&T logo and branding information will be provided a Web site to access that information in the near future.

Q:

How will I know if there have been any organizational changes in the combined company that will impact suppliers?

You will be notified if there is an organizational change that impacts suppliers.

Q:

How will our Supplier Quality program be managed in the combined company?

You should continue with your current Supplier Quality program and processes. Your procurement contact will inform you, as required, of any changes.

Q:

If I do business with both the former SBC companies and the former AT&T companies, whose agreement is effective/prevails?

Each agreement remains in effect and available consistent with the terms in the respective agreement.

Q:

If I am a supplier with an active contract with the former AT&T companies, will my contract need to be modified in order for me to continue to do business?

If a supplier has an effective contract with the former AT&T companies, each party's rights and obligations will remain available post-merger. However, the new AT&T companies will be looking for opportunities to standardize systems and processes.

Q:

If I am a supplier with an active contract with SBC, will my contract need to be modified in order for me to continue to do business?

If a supplier has an effective contract with the former SBC companies, each party's rights and obligations will remain available post-merger. However, the new AT&T companies will be looking for opportunities to standardize systems and processes.

Q:

How do I know who is authorized to place orders on an active contract?

In most cases, the terms in the contract should designate the appropriate parties eligible to place orders. In selected instances, we will be asking suppliers to allow ordering from parties not stipulated in the contract. In those cases, we will contact the suppliers on an individual basis.

Q:

What do I do if I have a question regarding my active contract that is not answered in this Web site?

If your particular concern is not addressed in this listing, e-mail us using the "Contact Us" button on the www.sbcsuppliers.com site. Check this Web site regularly as we will update it and add to the Frequently Asked Questions.

Q:

How can I look for new opportunities with the combined company?

If you are an existing supplier to the former AT&T companies or former SBC companies or if you are a prospective supplier to the combined company, please register or update your current supplier profile on our supplier Web site at www.sbcsuppliers.com.

Q:

Who will negotiate and sign new agreements on behalf of the combined company?

The Strategic Sourcing managers for the AT&T family of companies will ensure that appropriate policies are followed to meet legal requirements.

Q:

Do I continue to deliver products to the same address?

Suppliers should continue their current delivery process unless notified otherwise.

Q:

I am currently a supplier to the former SBC companies. Do I continue to process purchase orders in the same way I did before the merger?

Yes. Our systems and processes will not change immediately following the merger close. However, the AT&T family of companies will be looking for opportunities to gain efficiencies and standardize systems and processes. You will be notified in advance of any changes that will impact our suppliers.

Q:

Do I continue to send invoices to the same address or electronic mailbox?

Yes. We will not be making immediate changes to the invoice process following the merger close. Please follow the information on your current purchase orders to ensure that your invoice continues to go to the correct location.

For suppliers to the former SBC companies, that address is:

SBC Payment Center
P.O. Box 66794
St. Louis, MO 63166-6750

For suppliers to the former AT&T companies in North America and Mexico, paper invoices should be sent to:

6021 South Rio Grand
Orlando, FL 32809

For suppliers to the former AT&T using electronic invoices, the status of these invoices may be tracked at: https://paymentstatus.att.com/.

Q:

Will purchase orders be issued with the combined company name in the future?

Purchase orders will be updated with the new AT&T brand and logo in the coming months as changes are made to purchasing systems. Our operating company names will also change as the necessary approvals are received from state and local agencies. An updated list of new and prior company names will be available on this Web page after Jan. 1, 2006.

Q:

Whom do I call if I have a question about a purchase order or invoice that is not addressed in this Web site?

For current suppliers to the former SBC companies, the Supply Chain Service Center (SCSC) will continue to be available as a single point of contact. Please call (800) 366-0418 for assistance or direction to the appropriate organization for resolution.

For current suppliers to the former AT&T companies, please call (407) 858-8500

Q:

Who do I call if I have a question regarding a payment on an invoice or draft that is not addressed in this website?

Questions on payments and drafts should be referred to the appropriate originating company.

For the former SBC companies, contact the Accounts Payable Hotline at (314) 235-5175.

For the former AT&T companies, contact: (407) 858-8500

Q:

Will the combined company have a supplier diversity program?

Yes. The former SBC companies and the former AT&T both had a strong commitment and proud record of supplier diversity leadership. These two world-class supplier diversity programs will be coming together in the new AT&T family of companies.

Q:

Who will be the supplier diversity contacts for the combined company?

Please go to www.sbcsupplierdiversity.com for information on our integrated supplier diversity programs.

Q:

How do I register as a diversity supplier for potential contract opportunities with the combined company?

The prospective supplier portal will be the method for potential suppliers to register their company profile. This Web site is currently at www.sbcsuppliers.com.

Q:

What will be the new supplier diversity procurement targets for the combined company?

The supplier diversity corporate goal for the AT&T family of companies will be 21.5 percent, broken down as follows:

• 15% Minority Business Enterprise
• 5% Women Business Enterprise
• 1.5% Disabled Veteran Business Enterprise

Q:

I am an incumbent prime supplier currently reporting supplier diversity inclusion in the work I do. Which form do I use now, and where do I send my supplier diversity participation report?

In 2005 reporting, please continue to send in your reports in the same format and to the same address you have been using this year.

In 2006 we will be rolling out a new reporting form and process for the AT&T family of companies. You will be notified of changes at that time.

Q:

Which supplier diversity outreach events will the new AT&T participate in? Where can I talk to someone in person about the new AT&T supplier diversity programs?

Please review the listings on the Supplier Diversity Calendar at www.sbcsupplierdiversity.com. There, you will find information and updates on the events, conferences and trade shows in which we will be participating.