Link your order to your AT&T ID
Before you can set up your Connected Life devices, you must link your order to your AT&T ID.
When you placed your order for Connected Life, you were asked to sign in with your AT&T ID to link your order on the confirmation screen. If you signed in, your order is already linked. If you skipped that step, you can still link your order from your email:
Find the email from AT&T Connected Life with the subject Your devices are on the way - link your AT&T ID. We send it when your order ships.
Open the email and select Sign in with AT&T.
Sign in with your AT&T ID and password. We’ll link your order automatically.
Can’t find the email? Check your spam or junk folder, and search your inbox for “link your AT&T ID.” The email comes from no-reply@connectedlife.att-mail.com.
If you still can’t find it, contact the Abode support team for Connected Life and ask us to resend your link email. Have your order number or the email address you used at checkout ready. The new email has the subject line Link your AT&T ID to finish setup.
Recover your AT&T ID or password
Go to the Forgot ID page.
Enter the contact email or AT&T mobile number and the ZIP Code you provided when you set up your ID.
Follow the prompts and we’ll send an email with your AT&T ID.
Important: If you don’t remember what email you used, choose Forgot contact email.
Create an AT&T ID
Don’t have any AT&T services yet? You can create a free AT&T ID by signing up for a free AT&T email address.
Go to Create an AT&T ID.
Select Create a free AT&T email.
Choose a username and domain (@att.net or @currently.com), then enter your name and date of birth.
Follow the prompts to finish creating your account.
Your new AT&T email address and password are also your AT&T ID and password.
Good to know: You’ll use the same AT&T ID to link your order and sign in to the Connected Life app.
Still need help?
Chat with the Abode support team for Connected Life. Select the chat icon on any Connected Life support article. Or, in the Connected Life app, choose Support and then Message. Agents are available from 5 a.m. to 1 a.m. CT.
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