As an initial troubleshooting step, follow along with this tutorial to ensure that your personal hotspot is properly enabled on your device.

Turning on personal hotspot

Get smartphone, tablet & mobile device support from AT&T. Select the brand of your phone, table, or mobile device from the list of popular brands.

AT&T Device Support – Select a Phone, Tablet, or Device Brand

AT&T Device, Phone & Tablet Support – AT&T Official Site

Moto G Play - 2026

/kmservices/v2/contents/[[VALUE]]?app-id=idpui

/kmservices/v2/search?content-type=content_instruct,content_parentinstruct,content_breakfix,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=idpui

/kmservices/v2/search?content-type=content_instruct,content_busfaq,content_parentinstruct,content_breakfix,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=idpui

/search/devicehowto/topic-contents/models/[[VALUE1]]/sources/all/topics/[[VALUE2]]?app-id=esupport&rows=1000

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Turning on personal hotspot

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Mobile Hotspot is available on my plan, but it’s not working