Lowering the frequency band for your hotspot
Moto G Play - 2026
Lowering the frequency band for your hotspot
It’s common that newly developed smartphones will use a 5GHz frequency band to transmit data over a Wi-Fi connection. However, if the device you’re using to connect to your personal hotspot utilizes a 2.4 GHz frequency band instead, the device you're connecting with may experience connectivity issues. Follow along with these steps to force your device to use a 2.4GHz band to see if that eases your issue.
1.
From the Settings app, tap Network & internet.
2.
Tap Mobile Hotspot & Tethering.
3.
Tap Mobile Hotspot.
4.
Tap or slide the Extend compatibility switch to ON.
Extend compatibility causes your device to transmit its hotspot on a wider range of frequencies to maximize other devices' compatibility with it. While this can make your hotspot easier to find, it can also drain your battery faster.
5.
You've completed the steps!
