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Install AT&T Navigator for the RIM BlackBerry Torch 9800 using Handheld Software Version 6.0

Install AT&T Navigator for the RIM BlackBerry Torch 9800 using Handheld Software Version 6.0


Advisory

The following information applies to the RIM BlackBerry Torch 9800 using Handheld Software Version 6.0. To determine the RIM BlackBerry model number and Handheld Software version, click here.

Instructions

RIM BlackBerry Torch 9800 Keypad Layout
   
Prerequisites Procedure
  1. On the Home screen, open the All tray, then scroll to and select the AT&T Maps + Nav icon  (to select, press the trackpad or tap the screen).
  2. The Terms and Conditions will be displayed. Scroll to and select I agree.
     
      
  3. Scroll to and select Download.
      
      
  4. The Applications Permissions screen will be displayed. Scroll to and select Yes.
     
      
  5. "The application was successfully installed." will be displayed. Select Run.
      
     
  6. The Applications Permissions screen will be displayed. Scroll to and select Yes.
      
      
  7. The AT&T Navigator Welcome screen will be displayed.  Scroll to and select Continue.
      
      
  8. The Application Permissions Request screen will be displayed.  Scroll to and select Save.
       
       
  9. The AT&T Navigator Terms of Service will be displayed.  Scroll to and select the desired option:
      
    • Accept: Accept the terms and services and continue setup.
    • Exit: Decline the terms and services and cancel setup.
        
  10. The Set Up Side Key screen will be displayed.  Scroll to and select the desired option:
        
    • Yes: Configure the convenience key for voice commands.
      1. The instructions for setting up the convenience key will be displayed.  Please follow the onscreen instructions, then select OK, I'm done.
           
          
      2. Press the convenience key configured in the previous step.
           
          
      3. A confirmation message will be displayed.  Select OK.
          
          
    • No: Select this option to skip the convenience key setup
         
        
  11. AT&T Navigator will download additional files.
       
      
  12. The AT&T Navigator home screen will be displayed.  Scroll to and select the desired option:
      
If unable to download or log into AT&T Navigator, troubleshoot accordingly
  1. If the device is unable to access the internet, first troubleshoot MEdia Net access.
  2. If unable to log in, reset the AT&T Navigator PIN.
  3. Soft reset the device by removing and re-inserting the battery.
  4. Using the instructions above, attempt to install and log into AT&T Navigator.
If you need additional assistance, get more help here.

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