Available Memory

Available Memory

Check the available device storage.


INSTRUCTIONS & INFO

Prenote infoThis device is available with 64GB of internal memory and the option to add a MicroSD card up to 256GB. MicroSD cards are sold separately.

  1. VIEW AVAILABLE MEMORY: Swipe down from the Notification bar, then select the Settings icon.

    Step 1

  2. Scroll to and select Device care.

    Step 2

  3. Select Storage.

    Step 3

  4. Available internal memory will be shown.

    Step 4

  5. FREE UP MEMORY: Select CLEAN NOW or delete unwanted Documents, Images, Audio, Video and Apps by selecting the desired field from the Storage screen > desired media > DELETE. Select Delete to confirm.

    Step 5

  6. REMOVE UNUSED APPS: From the Storage screen, select Apps then select the circle next to the desired app > UNINSTALL. Select Uninstall to confirm.

    Step 6

  7. CLEAR APP DATA: From the Storage screen, select Apps > desired app > Storage > Clear data or Clear cache. Select OK  to confirm.

    Step 7

  8. ADDITIONAL STORAGE: Purchase an SD card or download a cloud storage app from the Play Store.

    Note: For information on storing data to a memory/microSD card, see the Backup & Restore with a Memory Card tutorial.

    Step 8

Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!