Mobile network status
Which device do you want help with?

Mobile network status

View signal strength, network connection status, and enable/disable mobile network and international roaming.


INSTRUCTIONS & INFO
  1. From the home screen, swipe down the Notifications bar.
    device 2787/1376843.jpg
  2. Tap Settings.
    device 2787/1376844.jpg
  3. Tap Mobile network.
    device 2787/1376845.jpg
  4. Tap the Data Roaming checkbox to turn on or off.
    Note: Data roaming is off by default. Enabling Data roaming will allow the device to attach to foreign wireless network signals when available. International roaming charges will apply. This setting does not apply to voice access which requires additional provisioning for usage on international networks. Click here for more information on international roaming provisioning and rates.
    device 2787/1376846.jpg
  5. If turning Data roaming on, a confirmation message will be displayed. Tap OK.
    device 2787/1376847.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!