Backup & restore with computer
Which device do you want help with?

Backup & restore with computer

Learn how to backup and restore contacts & data on the device with a computer.

  1. Insert the microUSB end of the microUSB cable into the microUSB port on the device.
    device 2477/1212526.jpg
  2. Insert the USB end of the microUSB cable into an available USB port on the computer.
    device 2477/1212527.jpg
  3. On the PC, click the Start icon.
    device 2477/1212528.jpg
  4. Click Computer.
    device 2477/1212529.jpg
  5. Double-click the desired storage location.
    device 2477/1212530.jpg
  6. Navigate to the desired folder.
    device 2477/1212531.jpg
  7. Drag and drop the desired files to and from the device and PC.
    device 2477/1212532.jpg

Did you get the help you needed?