Reset device

Reset device

This article describes how to perform a factory reset.


Video

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INSTRUCTIONS & INFO
  1. From the home screen, swipe down from the Notifications bar.
    Note: Performing a factory reset will permanently erase all data and personal information. This action sets the device to its original factory settings.
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  2. Tap the Settings icon.
    device 2477/1212563.jpg
  3. Scroll to, then tap Backup & reset.
    device 2477/1212566.jpg
  4. Tap Factory data reset.
    device 2477/1212567.jpg
  5. If desired, tap Erase SD card.
    device 2477/1212568.jpg
  6. Tap Reset phone.
    device 2477/1212569.jpg
  7. Enter the prompted number.
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  8. Tap Erase everything.
    device 2477/1212571.jpg

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