1. From the home screen, swipe down from the Notifications bar.
   Note: Performing a factory reset will permanently erase all data and personal information. This action sets the device to its original factory settings.
   
2. Tap the Settings icon.
   
3. Scroll to, then tap Backup & reset.
   
4. Tap Factory data reset.
   
5. If desired, tap Erase SD card.
   
6. Tap Reset phone.
   
7. Enter the prompted number.
   
8. Tap Erase everything.