Software version

Software version

Determine your current device software version and check for updates.


INSTRUCTIONS & INFO
  1. To view your current software version, from the home screen, tap Settings.
    device 5029/9007013_01.jpg
  2. Tap General.
    device 5029/9007013_02.jpg
  3. Tap About.
    device 5029/9007013_03.jpg
  4. Scroll down to view the "Version" and "Carrier" number information.
    Note: For additional information, or to update to the latest software version, please visit: http://www.apple.com/iphone/softwareupdate/
    device 5029/9007013_04.jpg
  5. If new software is available you have two options to update your device, wirelessly also called "over the air" and via iTunes.
    Note: Before you update, back up your device to iCloud or iTunes. If you use your device's Personal Hotspot for your computer's Internet connection, update your device wirelessly or connect your computer to another network.
    device 5029/9007013_05.jpg
  6. To update wirelessly, plug in your device to a power source.
    device 5029/9007013_06.jpg
  7. Tap Settings > General > Software Update.
    device 5029/9007013_07.jpg
  8. Tap Download and Install.
    Note: Updates might download automatically while your device is connected to Wi-Fi and a power source.
    device 5029/9007013_08.jpg
  9. If you use a passcode, you'll need to enter it before installing the update.
    Note: If you have some free space, but not enough to update over the air, you can either update using iTunes or delete content manually from your device. Whether you use iTunes or update over the air, you'll have the same amount of free space on your device after you update. Some iOS software updates aren't available as over-the-air updates. VPN or proxy connections might prevent your device from contacting the iOS update servers.
    device 5029/9007013_09.jpg
  10. If you can’t update wirelessly, or if you want to update with iTunes, install the latest version of iTunes on your computer.
    Note: Learn more from Apple support article: Get the latest version of iTunes
    device 5029/9007013_10.jpg
  11. Plug in your device to your computer.
    device 5029/9007013_11.jpg
  12. In iTunes, select your device.
    device 5029/9007013_12.jpg
  13. In the Summary pane, click Update.
    device 5029/9007013_13.jpg
  14. Click Update.
    Note: If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device. Find out what to do if you get other error messages while updating your device.
    device 5029/9007013_14.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!