App troubleshooting
Device Image

Samsung Galaxy S5 Active (G870A)

App troubleshooting

Use application manager to improve your app and device performance.


ArticleINSTRUCTIONS & INFO
  1. From the home screen, swipe down from the notification bar.
    device 5101/9007014_01.jpg
  2. Then tap the Settings icon.
    device 5101/9007014_02.jpg
  3. Scroll to the Applications section and tap Application manager.
    device 5101/9007014_03.jpg
  4. Scroll to, then tap the Desired app.
    device 5101/9007014_04.jpg
  5. To force stop the app, tap FORCE STOP
    device 5101/9007014_05.jpg
  6. To clear cache data, tap Storage.
    device 5101/9007014_06.jpg
  7. Tap CLEAR CACHE. 
    device 5101/9007014_07.jpg
  8. To uninstall an app, from the Play Store, tap the Menu icon.
    device 5101/9007014_08.jpg
  9. Tap My apps & games.
    device 5101/9007014_09.jpg
  10. Scroll to, then tap the desired app.
    device 5101/9007014_10.jpg
  11. Tap UNINSTALL.
    device 5101/9007014_11.jpg
  12. Tap OK.
    device 5101/9007014_12.jpg
  13. To reinstall the app, tap INSTALL.
    Note: If prompted, tap ACCEPT.
    device 5101/9007014_13.jpg
  14. To update an app, from My apps & games, scroll to, then tap the Desired app marked with "UPDATE".
    device 5101/9007014_14.jpg
  15. Tap UPDATE.
    device 5101/9007014_15.jpg
  16. If prompted, tap ACCEPT.
    device 5101/9007014_16.jpg

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