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Wireless Support
/
Device Support
/
App troubleshooting
Which device do you want help with?
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App troubleshooting
Use application manager to improve your app and device performance.
INSTRUCTIONS & INFO
From the home screen, swipe down from the notification bar.
Then tap theÂ
Settings icon
.
Scroll to the
Applications sectionÂ
and tap
Application manager.
Scroll to, then tap the
Desired app.
To force stop the app, tapÂ
FORCE STOP
.Â
To clear cache data, tap
Storage.
Tap
CLEAR CACHE.Â
To uninstall an app, from the Play Store, tap the
Menu icon.
TapÂ
My apps & games
.
Scroll to, then tap the desired app.
TapÂ
UNINSTALL
.
Tap
OK.
To reinstall the app, tapÂ
INSTALL
.
Note:
If prompted, tap
ACCEPT
.
To update an app, from
My apps & games
, scroll to, then tap the
Desired app
marked with "UPDATE".
Tap
UPDATE
.
If prompted, tapÂ
ACCEPT.
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