Which device do you want help with?


Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

  1. Bluetooth is a wireless technology that allows your phone to communicate with other Bluetooth enabled devices within 5-10 feet of each other. Bluetooth is often used for wireless headsets or to transfer media between devices. To optimize battery life, turn Bluetooth off when not in use.
    device 2827/1430409.jpg
  2. From the home screen, tap Apps.
    device 2827/1430410.jpg
  3. Swipe to, then tap Settings.
    device 2827/1430411.jpg
  4. Tap Bluetooth.
    device 2827/1430412.jpg
  5. Tap the Bluetooth switch to turn Bluetooth on and off.
    device 2827/1430413.jpg
  6. If the desired device is not discovered, tap Scan to scan for more devices.
    device 2827/1430414.jpg
  7. Tap the desired device to pair.
    Note: If prompted, you may need to enter a passkey to pair the devices.
    device 2827/1430415.jpg
  8. To unpair the device, or adjust settings, tap the Settings icon.
    device 2827/1430416.jpg
  9. Tap Unpair to unpair the devices.
    device 2827/1448702.jpg
  10. When Bluetooth is paired, the Bluetooth Paired icon will be displayed in the notifications bar.
    device 2827/1448703.jpg
  11. To quickly enable or disable Bluetooth, swipe down from the top of the screen.
    device 2827/1448704.jpg
  12. Tap Bluetooth to enable and disable Bluetooth.
    device 2827/1448705.jpg
  13. When Bluetooth is enabled but no device is paired, the Bluetooth icon will be displayed in the notifications bar.
    device 2827/1448707.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!