App troubleshooting
Which device do you want help with?

App troubleshooting

Use application manager and usage manager to improve your app and device performance.


INSTRUCTIONS & INFO
  1. From the home screen, tap Apps.
    device 3190/1666864.jpg
  2. Swipe to, then tap Usage Manager.
    device 3190/1666866.jpg
  3. Tap APPS.
    device 3190/1666869.jpg
  4. To clear cache, swipe to, then tap the desired app.
    device 3190/1666870.jpg
  5. Tap CLEAR CACHE.
    device 3190/1666872.jpg
  6. To stop the app, tap FORCE STOP.
    device 3190/1666873.jpg
  7. To update or uninstall an app, from the Play Store, tap the Google Play tab.
    device 3190/1666874.jpg
  8. Tap My apps.
    device 3190/1666875.jpg
  9. Scroll to, then tap the desired app.
    device 3190/1666876.jpg
  10. Tap UPDATE.
    device 3190/1666877.jpg
  11. To uninstall, tap the desired app.
    device 3190/1666879.jpg
  12. Tap UNINSTALL.
    device 3190/1666880.jpg
  13. Tap OK.
    device 3190/1666881.jpg
  14. To reinstall, tap INSTALL.
    device 3190/1666882.jpg

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