App troubleshooting
Which device do you want help with?

App troubleshooting

Use application manager and usage manager to improve your app and device performance.

  1. From the home screen, tap Apps.
    device 3190/1666864.jpg
  2. Swipe to, then tap Usage Manager.
    device 3190/1666866.jpg
  3. Tap APPS.
    device 3190/1666869.jpg
  4. To clear cache, swipe to, then tap the desired app.
    device 3190/1666870.jpg
    device 3190/1666872.jpg
  6. To stop the app, tap FORCE STOP.
    device 3190/1666873.jpg
  7. To update or uninstall an app, from the Play Store, tap the Google Play tab.
    device 3190/1666874.jpg
  8. Tap My apps.
    device 3190/1666875.jpg
  9. Scroll to, then tap the desired app.
    device 3190/1666876.jpg
  10. Tap UPDATE.
    device 3190/1666877.jpg
  11. To uninstall, tap the desired app.
    device 3190/1666879.jpg
  12. Tap UNINSTALL.
    device 3190/1666880.jpg
  13. Tap OK.
    device 3190/1666881.jpg
  14. To reinstall, tap INSTALL.
    device 3190/1666882.jpg

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