Reset device
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Reset device

Learn how to perform a soft and factory reset of the device.


INSTRUCTIONS & INFO
  1. If the device is experiencing problems, try a Soft Reset by removing the battery.
    device 3193/1654069.jpg
  2. After 30 seconds, reinsert the battery, making sure to align the gold contacts, and turn the device on.
    device 3193/1654081.jpg
  3. If the device is still experiencing problems, perform a reset by tapping the Menu icon from the home screen.
    device 3193/1654082.jpg
  4. Tap the Settings icon.
    device 3193/1654070.jpg
  5. Tap Phone.
    device 3193/1654071.jpg
  6. Scroll down, then tap Reset Settings.
    device 3193/1654072.jpg
  7. Tap Master Reset.
    device 3193/1654073.jpg
  8. Tap Yes.
    device 3193/1654074.jpg
  9. Enter the required security code, then tap OK.
    Note: The factory default security code is 0000.
    device 3193/1654075.jpg
  10. If the device is still experiencing problems, repeat steps 1-4.
    device 3193/1654076.jpg
  11. Tap Master Clear.
    device 3193/1654077.jpg
  12. Tap Phone.
    device 3193/1654078.jpg
  13. Tap OK.
    device 3193/1654079.jpg
  14. Enter the required security code, then tap OK.
    device 3193/1654080.jpg

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