Wireless Support/Device Support/
Photos, videos, and media/
Transfer media to & from computer

Transfer media to & from computer

Transfer files to or from your device and a computer.

  1. With the device powered on, insert the microUSB end of the microUSB cable into the microUSB port on the device.
    device 3217/1683640.jpg
  2. Insert the USB end of the microUSB cable into an available USB port on the Mac.
    device 3217/1683641.jpg
  3. On the computer, click Start.
    device 3217/1683642.jpg
  4. Click Computer.
    device 3217/1683643.jpg
  5. Open the newly connected device drive.
    Note: The device drive name may vary.
    device 3217/1683644.jpg
  6. Navigate to the desired folder on the device, then drag and drop the desired files to/from the device to transfer.
    device 3217/1683645.jpg
  7. If using a Mac, download HTC Sync Manager here.
    device 3217/1683646.jpg
  8. Follow the above steps to connect the device to the computer. HTC Sync Manager will open automatically. Click Files.
    device 3217/1683647.jpg
  9. Navigate to the desired folder.
    device 3217/1683648.jpg
  10. Drag and drop the desired files to and from the device and computer.
    device 3217/1683649.jpg

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!