Available memory

Check the available device storage.

  1. This device is available in both 16GB and 32GB internal memory models. This device does not support microSD cards.
    device 3210/1688219.jpg
  2. Swipe down with two fingers from the notification bar, then tap the Settings icon.
    device 3210/1688232.jpg
  3. Scroll to, then tap Storage.
    device 3210/1688233.jpg
  4. The device storage summary will be displayed beneath Internal storage.
    device 3210/1688234.jpg
  5. To free up memory on your device, delete unwanted pictures, music, and videos by tapping Apps > desired file type > Navigate to the desired file > Touch and hold the desired file > Tap to select any additional files > Trash icon > DELETE > OK.
    device 3210/1688235.jpg
  6. Remove unused apps by tapping Apps > Touch and hold the desired app > Drag the app to Remove > Release the app > Tap UNINSTALL.
    device 3210/1688236.jpg
  7. Clear app data by tapping the Apps icon > Settings > Application manager > Tap the desired app > CLEAR DATA > OK.
    device 3210/1688237.jpg
  8. Store your files on the cloud by tapping the Apps icon > Drive.
    device 3210/1688238.jpg

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!