Wireless Support/Device Support/
Calling & contacts/
In-call options
Which device do you want help with?

In-call options

Learn what features are available while on an active call.


INSTRUCTIONS & INFO
  1. While on a call, Press the Volume keys to adjust the volume.
    device 5012/9006132_001.jpg
  2. Tap Mute to toggle mute on/off.
    device 5012/9006132_002.jpg
  3. While mute is enabled, the Mute icon will display in the notification bar.
    device 5012/9006132_003.jpg
  4. Tap Speaker to toggle speakerphone on/off.
    device 5012/9006132_004.jpg
  5. While speakerphone is enabled, the Speakerphone icon will display in the notification bar.
    device 5012/9006132_005.jpg
  6. To use a headset, insert the plug into the Headphone jack on top of the device.
    device 5012/9006132_006.jpg
  7. Tap the Menu icon to access additional options.
    device 5012/9006132_007.jpg
  8. Tap Hold to place the call on hold.
    device 5012/9006132_008.jpg
  9. Tap Add call to add a call.
    device 5012/9006132_009.jpg
  10. Tap the Dialpad icon to access the dial pad.
    device 5012/9006132_010.jpg
  11. Tap the Dialpad icon again to hide the dial pad.
    device 5012/9006132_011.jpg
  12. Tap END CALL to hang up.
    device 5012/9006132_012.jpg
  13. To access an app while on a call, tap the Home button.
    device 5012/9006132_013.jpg
  14. Tap the desired app. 
    Note: This tutorial selects the Browser.
    device 5012/9006132_014.jpg
  15. To return to the call, swipe down from the Status bar to reveal the notifications panel.
    device 5012/9006132_015.jpg
  16. Tap the Call box to return to the call screen.
    device 5012/9006132_016.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!