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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

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/search/devicehowto/topic-contents/models/[[VALUE1]]/sources/all/topics/[[VALUE2]]?app-id=esupport&rows=1000

https://services.att.com/kmservices/v2/contents/KM1295561?app-id=idpui

<ol><li>This device is available with 16GB of internal, 9.8GB usable memory and the option to add a MicroSD card (sold separately) up to 200GB.<br><img alt="device 5012/9006180_01.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006180_01.jpg"></img></li><li>To check available device storage, swipe down from the top of the screen with two fingers, tap the <strong>Settings icon</strong>.<br><img alt="device 5012/9006180_02.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006180_02.jpg"></img></li><li>Scroll to and tap <strong>Storage</strong>.<br><img alt="device 5012/9006180_03.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006180_03.jpg"></img></li><li>The device storage summary will be displayed beneath <strong>PHONE STORAGE</strong>.<br><img alt="device 5012/9006180_04.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006180_04.jpg"></img></li><li>To check memory card storage, scroll to <strong>SD CARD (EXTERNAL STORAGE 1).</strong><br><img alt="device 5012/9006180_05.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006180_05.jpg"></img></li><li>To free up memory on your device, delete unwanted pictures and videos by tapping <strong>Gallery &gt; select desired file &gt; tap Delete</strong>. Free up music by tapping <strong>Music &gt; select desired file &gt; tap Delete</strong>.<br><img alt="device 5012/9006180_06.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006180_06.jpg"></img></li><li>Remove unused apps by tapping <strong>Settings icon &gt; Apps &gt; select desired app &gt; tap Uninstall</strong>.<br><img alt="device 5012/9006180_07.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006180_07.jpg"></img></li><li>Clear app data by tapping <strong>Settings icon &gt; Apps &gt; select desired app &gt; tap Clear data.</strong><br><img alt="device 5012/9006180_08.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006180_08.jpg"></img></li><li>Purchase an SD memory card to expand your device memory.<br><img alt="device 5012/9006180_09.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006180_09.jpg"></img></li></ol>

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