Backup and restore with computer
Which device do you want help with?

Backup and restore with computer

Backup and restore your device with a computer.

INSTRUCTIONS & INFO
  1. To transfer media to and from the computer, With the device powered on, insert the MicroUSB end of the MicroUSB cable into the port on the device.
    device 5039/9006125_01.jpg
  2. Insert the USB end of the MicroUSB cable into an open port on the computer.
    device 5039/9006125_02.jpg
  3. To place the device into the correct USB mode, swipe down from the top of the screen and tap Use USB for > File transfers.
    device 5039/9006125_03.jpg
  4. Click the Windows start icon.
    device 5039/9006125_04.jpg
  5. Click Computer.
    device 5039/9006125_05.jpg
  6. Open the newly connected Device drive.
    device 5039/9006125_06.jpg
  7. Open the Desired storage location.
    device 5039/9006125_07.jpg
  8. Navigate to the Desired folder.
    device 5039/9006125_08.jpg
  9. Drag and drop files to/from the Device drive to transfer.
    device 5039/9006125_09.jpg
  10. To transfer media to and from a MAC computer, you need the Android File Transfer App to facilitate the communication between the camera and computer. Download and install the Android File Transfer app.
    device 5039/9006125_10.jpg
  11. To transfer media to and from the computer, With the device powered on, insert the MicroUSB end of the MicroUSB cable into the port on the device.
    device 5039/9006125_11.jpg
  12. Insert the USB end of the MicroUSB cable into an open port on the computer.
    device 5039/9006125_12.jpg
  13. To place the device into the correct USB mode, swipe down from the top of the screen and tap Use USB for > File transfers.
    device 5039/9006125_13.jpg
  14. Once the phone is connected to the computer, Android File Transfer App will open automatically.
    device 5039/9006125_14.jpg
  15. Drag and drop the desired files to/from the device to transfer.
    device 5039/9006125_15.jpg
  16. HTC Sync Manager allows you to back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another phone.
    Note: To learn more, visit the HTC Sync Manager website. 
    device 5039/9006125_15.jpg

Did you get the help you needed?