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Available Memory

Check the available device storage.

Prenote infoThis device is available with 64GB of internal memory and the option to add a MicroSD card up to 400GB (sold separately).
  1. VIEW AVAILABLE MEMORY: Swipe down from the Notification bar, then select the Settings icon.

    Step 1

  2. Select Device care.

    Step 2

  3. Select Storage

    Step 3


    Step 4

  5. FREE UP MEMORY: Select CLEAN NOW or delete unwanted DocumentsImagesVideos and Audio by selecting the desired field from the Storage screen.

    Step 5

  6. Select the desired photo(s), then select DELETE

    Note: For this demonstration, Images was chosen. You will be prompted to select DELETE again to confirm.

    Step 6

  7. REMOVE UNUSED APPS: From the Storage screen, select Apps.

    Step 7

  8. Installed apps will be displayed. Select the desired app you would like to uninstall. 

    Step 8

  9. Select Uninstall.

    Note: You will be prompted to select OK to confirm.

    Step 9

  10. CLEAR APP DATA/APP CACHE: From the Settings screen, select Apps

    Step 10

  11. Select the desired app.

    Step 11

  12. Select Storage.

    Step 12

  13. Select Clear data or Clear cache.

    Step 13

  14. ADDITIONAL STORAGE: Purchase an SD card or download a Cloud storage app from the Play Store.

    Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial.

    Step 14

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