App Troubleshooting

App Troubleshooting

Use application manager to improve your app and device performance.


INSTRUCTIONS & INFO
  1. To clear your app cache, swipe down from the Notification bar, then select the Settings icon.
    device 5131/9007014_01.jpg
  2. Scroll to the Device section, then select Apps.
    device 5131/9007014_02.jpg
  3. Select the Desired app.
    device 5131/9007014_03.jpg
  4. Select Storage.
    device 5131/9007014_04.jpg
  5. Select CLEAR CACHE.
    device 5131/9007014_05.jpg
  6. To stop an app via the Usage Manager, in the apps tab, open the Usage Manager app.
    device 5131/9007014_06.jpg
  7. Select Close all to stop all running apps.
    device 5131/9007014_07.jpg
  8. To see if an app update is available, select the Play Store icon.
    device 5131/9007014_08.jpg
  9. Select the Menu icon.
    device 5131/9007014_09.jpg
  10. Select My apps & games.
    device 5131/9007014_10.jpg
  11. Select the Desired app you would like to update.
    device 5131/9007014_11.jpg
  12. Select Update.
    device 5131/9007014_12.jpg
  13. Select Continue.
    device 5131/9007014_13.jpg
  14. To remove an app, select UNINSTALL.
    device 5131/9007014_14.jpg
  15. Select OK.
    Note: To reinstall an app, from the Play Store, search for and select the Desired app, then select INSTALL.
    device 5131/9007014_15.jpg

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