Download Apps & Games
Which device do you want help with?

Download Apps & Games

Download apps, games, movies, music, books, magazine, newspapers and more.

  1. DOWNLOAD AN APP: Select the Play Store app from the home screen.
    Note: The Google Play Store provides access to the latest music, apps, games, videos, and more. A Google account is required to access. For more information or support, please see the Google Play Help site.
    device 5147/9007001_01.jpg
  2. Select the Search field, enter the desired app name, then select a Suggestion or the Return key.
    device 5147/9007001_02.jpg
  3. Select the desired app, then select INSTALL.
    Note: If prompted, review permissions and if you agree select Accept. Apps built for Android 6.0 or later will ask for permissions once you start using them. If prompted, review permissions and if you agree select CONTINUE.
    device 5147/9007001_03.jpg
  4. The Downloading icon will appear in the Notification bar while the content is downloading.
    device 5147/9007001_04.jpg
  5. To access the app after it has downloaded and installed, select OPEN.
    Note: Apps can be returned within 15 minutes of purchase. To return an app, from the Play Store select the Menu icon > My apps & games > the desired app > REFUND > YES.
    device 5147/9007001_05.jpg
  6. UPDATE AN APP: Select the Menu icon from the Play Store, then select My apps & games.
    device 5147/9007001_06.jpg
  7. Select UPDATE on the desired app to update. Select UPDATE ALL to update all apps.
    device 5147/9007001_07.jpg
  8. REINSTALL AN APP: From the desired app in the Play Store, select INSTALL and follow the on-screen prompts.
    device 5147/9007001_08.jpg

Did you get the help you needed?