Reset Device

Reset Device

Perform a soft, factory, and alternate master reset of the device.


Video

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INSTRUCTIONS & INFO
  1. POWER CYCLE YOUR DEVICE: Press and hold the Power button located on the top of the device. To turn the device back on, press and hold the Power button until the screen lights up.
    device 5236/9006185_01.jpg
  2. RESET YOUR DEVICE: From your device's web browser, go to http://attwifimanager. Enter your Admin Password, then click Login.
    Note: Ensure that your device is connected to the AT&T Unite Express 2's Wi-Fi network. For more information, please see the Connect Devices to Wi-Fi or Connect PC or Mac to Wi-Fi tutorials.
    device 5236/9006185_02.jpg
  3. Click Settings then click General. Click the Software and Reset tab, then click Reset under Factory Reset.
    device 5236/9006185_03.jpg
  4. Click Begin Reset.
    device 5236/9006185_04.jpg
  5. PERFORM AN ALTERNATE RESET: With the device turned on, press and hold the power button for at least 15 seconds into Factory Reset Mode. You will see a screen showing "Shutting down"
    Note: Be sure to hold the Button for at least 15 seconds. If you do not hold the power button long enough, you will turn off the device instead.
    device 5236/9006185_05.jpg
  6. "Continue holding Power button to reset all setting to factory default" will display. Be sure to hold the button through this screen. 
    Note: After this "Resetting Device. Please do not power off will display" and Factory reset will complete.
    device 5236/9006185_06.jpg

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