AT&T Messages Backup & Sync
Which device do you want help with?

AT&T Messages Backup & Sync

AT&T Messages Backup & Sync allows you to store and access your text and picture messages, calls, and voicemail messages in a single inbox from the AT&T cloud and syncs them to your supported smartphone.

  1. TURN ON: From the home screen, select the Messaging app.
    Note: With AT&T Messages Backup & Sync you can download messages stored in the AT&T cloud to a smartphone that supports Messages Backup & Sync. You can also access your messages and send or receive messages using your mobile number from your tablet or computer at To learn more, visit AT&T Messages Backup & Sync.
    device 5237/9006943_01.jpg
  2. Select the Menu icon, then select Settings.
    device 5237/9006943_02.jpg
  3. Select AT&T Messages Backup & Sync.
    device 5237/9006943_03.jpg
  4. Select Turn on, then select OK.
    Note: You will be notified by text message from AT&T that your messages will now be backed up on AT&T cloud.
    device 5237/9006943_04.jpg
  5. TURN OFF: From the Messaging Settings screen, select AT&T Messages Backup & Sync.
    device 5237/9006943_05.jpg
  6. Select the "stop backup" hyperlink > Stop Backup > OK.
    device 5237/9006943_06.jpg

Did you get the help you needed?