Wireless Support/Device Support/
Email and messaging/
Block or Unblock Messages

Block or Unblock Messages

Block messages from your device.


INSTRUCTIONS & INFO

In this tutorial, you will learn how to:

• Block messages
• Unblock messages
• Enable or disable spam protection

Block messages

1. From the home screen, select the messages Messages app.

2. Select the desired message thread

Image 1

3. Select the  Menu icon, then select Details

Image 2

4. Select Block & report spam. If desired, select the Report spam checkbox to have the number reported to Google. Select OK to confirm. 

Image 3




Unblock messages

To remove a number from the Blocked numbers list, from the Messages app select the  Menu icon > Spam & blocked. Select and hold the desired number, then select the delete Delete icon. Select Delete to confirm.

Image 4



Enable or disable spam protection

1. Enabling spam protection helps protect you from spam texts in the Messages app by notifying you if a text is coming from a suspected spammer. From the Messages app, select the menu Menu icon then select Settings.

Image 5

2. Select Spam protection, then select the Enable spam protection switch to enable or disable as desired. 

Image 6

Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!