Insert SIM & Memory Card

Insert SIM & Memory Card

Get instructions about how to install a SIM or memory card for your device.


Prenote info

MicroSD/memory cards expand the storage capacity of the device and are sold separately. This device can use a microSD card up to 32GB.

In this tutorial, you'll learn how to:

• Locate SIM tray
• Insert or remove SIM & microSD card


The no sim icon No SIM icon will be displayed in the Notification bar when there is no SIM card in the device.

Locate SIM tray

The SIM & microSD tray is located on the bottom left of the device. To insert a SIM or microSD card, insert a SIM tool into the small hole to eject the SIM & microSD tray.

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, swipe down from the Notification bar, then select the  Settings icon > scroll to and select Storage > select the  Eject Icon.

Image 1


Insert or remove SIM & microSD card

Image 2

• Insert or remove the Nano-SIM card into the SIM tray with the gold contacts facing down and the notched edge on the upper right. Gently press the SIM card in until it clicks into place.
• Insert or remove the microSD card into the SIM tray with the gold contacts facing down and the notched edge on the bottom right. Gently press the microSD card in until it clicks into place.


Internal Memory: Up to 16GB
External Memory: Up to 32GB

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