Available Storage

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.


INSTRUCTIONS & INFO

Prenote info

This device is available with 64GB of internal memory and the option to add a MicroSD card (sold separately) up to 512GB.

In this tutorial, you will learn how to:

• View available memory
• Free up memory
• Remove unused apps
• Clear app data
• Add storage

View available memory

1. Swipe down from the Notification bar, then select the  Settings icon.

2. Scroll to and select Battery and device care. 

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3. Select Storage. Available internal memory will be shown.

Note: External memory will only be displayed when there is a memory card in your device. To view external memory, from the Storage screen swipe left.

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Free up memory

1. To delete unwanted Documents, Images, Videos, Audio, and Apps, select the desired field

Note: Upon first access, you may be prompted to choose the desired app to open files. Select the desired app, then select the desired option (Just once or Always) to continue.

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2. Navigate to and select the desired media, then select Delete or Delete all.

Note: Select Move to Trash to confirm.

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Remove unused apps

1. From the Settings screen, scroll to and select Apps.

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2. Select the desired app.

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3. From here, you may Uninstall or Force stop the app.

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Clear app data

1. From the desired app's App info screen, scroll to and select Storage.

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2. Select Clear data or Clear cache.

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Add storage

Purchase an SD card or download a cloud storage app from the play Play Store

Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial

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