1. To change your voicemail password, select the  Phone app > Menu icon Menu icon > Settings.

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2. From the Settings screen, select  Voicemail icon Voicemail. Select Change PIN. Enter your old PIN, then select Continue.

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3. Enter a new 7-15 digits PIN, then select Continue. Enter the new 7-15 digits PIN again, then select Ok to confirm.

 

Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.

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