Suspend service request
User ID: [slid]
Choose a different account
Hi , [user].
During the COVID-19 crisis, you can ask us to suspend your residential service for 60 days. To be eligible, your service has to have been active for at least 30 days and your account must be current. You:
• Will have limited or no access to the suspended service(s)
• Won’t have a monthly plan charge during service suspension
• May be responsible for monthly equipment or other AT&T fees as well as any applicable surcharges and taxes
Have AT&T Internet, AT&T Phone, or U-verse TV on a combined bill? You can’t suspend these services individually. A request to suspend will apply to all of these services on the combined bill.
Heads up: We can’t process an online suspend request if your service is already suspended or if it’s for a business account.
What service(s) do you want to suspend?
Please select atleast one service to proceed