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Replace lost, stolen, or broken phones
Easy repairs and secured storage
Unlimited screen repairs
Get peace of mind for drops and spills.
Unlimited photo storage
Secure your memories with included AT&T Photo Storage.
Frequently asked questions
- What devices are covered by AT&T Protect Advantage and Mobile Insurance?
Eligible mobile phones and tablets on an active AT&T postpaid wireless plan are covered by AT&T Protect Advantage plans and Mobile Insurance. Please use the lookup tool to view your current device’s deductible. In general, eligible devices will have the following coverage:
Phones: Includes wireless device, and, if part of the covered loss, standard battery, standard battery charger, and SIM card.
Wireless Home Phones: Includes wireless device, power cord, backup battery, phone cable, and SIM card.
Laptops (applies to AT&T Protect Advantage for 4 only): Includes wireless laptop, standard battery, and standard battery charger.
Tablets: Includes wireless device, and, if part of the covered loss, standard battery charger, and USB cable.
AT&T Protect Advantage for 4: Covers mobile devices that are connected to the AT&T wireless network and non-connected devices such as Wi-Fi® tablets or laptops. Once you select a primary device (a device connected to the AT&T wireless network with a postpaid monthly voice or data plan), you will be able to add 3 additional devices which may be either connected or non-connected. These additional 3 devices can be added at any time after your AT&T Protect Advantage for 4 enrollment.
At this time, we offer screen repair on a select list of smartphone models. As you go through the claim process, you will be offered the cracked screen repair option2 if your device is eligible.
- What types of losses are covered?AT&T Mobile Insurance and Protect Advantage for 1 and for 4 plans all provide protection against lost or stolen devices, accidental physical or liquid damage, and out-of-warranty malfunctions.
We also offer screen repair on limited devices in select areas. Learn more and find out if your device is eligible for screen repair: - Are there deductibles?Yes. The new AT&T Protect Advantage plans offer a low $29 screen repair deductible as compared to a $49 screen repair deductible with Mobile Insurance.
View the current deductible amount for your device.