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Smartphones and other connected devices are not covered by HomeTech Protection.

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1&nbsp;Reimbursement: This plan covers replacement costs or parts and labor costs to repair your covered product in the event it experiences a breakdown that is not covered under any insurance policy, warranty or other service contract, up to the Plan Limits of $2,000 per any single claim and $5,000 per aggregate claim limit for all claims made in any 12-month rolling period. We will repair or replace the Covered Product at our discretion. Replacement may be in the form of a gift card or check for the replacement cost of the covered product, as determined by us, based on its replacement value, age, and condition of the covered product, as determined by us, immediately prior to the breakdown.
Replacement: If we opt to provide you a replacement product, we reserve the right to take ownership of the original covered product and ask that you return it to us via a prepaid shipping label. We may require that you return or send pictures of the original covered product to us for inspection as a condition to receiving a replacement product or reimbursement. We will pay shipping and handling costs associated with the return of the original covered product.
Limitations and exclusions apply. See full terms and conditions for complete details. The terms and conditions contain a binding arbitration provision that requires the submission of all disputes (except where express state exemptions are provided) to final and binding arbitration in accordance with the provisions set forth in the arbitration section.
2&nbsp;HomeTech Protection covers accidental damage from handling as a result of normal use for: laptops, non-connected tablets, portable DVD/Blu-ray players, portable gaming devices, Wi-Fi only wearables, audio headsets, virtual reality headset, and printer display screens only. Wi-Fi or non-connected means not connected to a data plan. This plan does not cover any devices for loss or theft.
3&nbsp;You can cancel at any time for any reason and will receive a refund equal to 100% of the pro-rated amount of the unearned portion of the monthly Plan fee, less the cost of any claims that have been paid or repairs that have been made.
4&nbsp;Most devices may require a one-time service fee of $49 or $99 when you file a claim. Claims can be made after the first 30 days after you join, but tech support starts after you enroll. Pre-existing conditions or breakdowns that occur within the first 30 days after enrollment are not covered. The term and monthly billing begins on the date you enroll indicated on your enrollment confirmation and continues on a month-to-month basis unless canceled.
5&nbsp;PCs eligible for coverage under this plan are those equipped with a Windows Operating System version Windows 8 or newer or Android version 1.6 or newer and Apple computers which are equipped with an Apple operating system version OS X (10) or newer or Chrome OS.
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Frequently asked questions