Report an AT&T email violation

If you think someone has violated AT&T policy, let us know. We investigate all complaints.

How to report violations

We can only take action against spam sent from AT&T internet IP addresses.

To report an issue, forward the message to Be sure to copy the full spam header into the body of your email. You can find it in the raw version of the spam message.

Heads up: We can’t accept attachments.

Get more info about spam email headers
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Did your firewall detect an AT&T user hacking or attacking you? Send the source IP address, date, time, time zone, and the type of attack to Check your firewall or security applications for this info.

Keep in mind: We can’t accept attachments.

If you got a virus from an AT&T Mail address, send the full header of the infected message or your firewall logs to

We can’t accept attachments, so be sure to put the information in the body of an email.

If someone is harassing you:
  • Send an email to with the subject line Harassment.
  • Include message headers, firewall logs, and other details in the body of the email.
  • Report any threats of physical harm to you or your property to your local law enforcement agency.

Copyright infringement

If you want to report copyright infringement, contact:
Manager of Security & Copyright Infringement
Morrisville, NC 27560
Phone: 919.319.5737
Fax: 919.319.8154

You can find more info in the Copyright Infringement section of the Acceptable Use Policy.

DNSBL blocks
Sometimes our anti-spam and anti-virus measures accidentally block real messages. Email our block list group for help.

Have a different type of issue? Send all the details in the body of an email to
Last updated: December 7, 2022

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