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Report an AT&T email violation

If you think someone has violated AT&T policy, let us know. We investigate all complaints.


ArticleDETAILED INFO

How to report violations

Spam
We can only take action against spam sent from AT&T internet IP addresses.

To report an issue, forward the message to abuse@att.net. Be sure to copy the full spam header into the body of your email. You can find it in the raw version of the spam message.

Heads up: We can’t accept attachments.

Get more info about spam email headers
This site is not affiliated with AT&T. AT&T does not endorse this site and is providing this link strictly for your information.

Hacking
Did your firewall detect an AT&T user hacking or attacking you? Send the source IP address, date, time, time zone, and the type of attack to abuse@att.net. Check your firewall or security applications for this info.

Keep in mind: We can’t accept attachments.

Viruses
If you got a virus from an AT&T Mail address, send the full header of the infected message or your firewall logs to abuse@att.net.

We can’t accept attachments, so be sure to put the information in the body of an email.

Harassment
If someone is harassing you:
  • Send an email to abuse@att.net with the subject line Harassment.
  • Include message headers, firewall logs, and other details in the body of the email.
  • Report any threats of physical harm to you or your property to your local law enforcement agency.

Copyright infringement

If you want to report copyright infringement, contact:
Manager of Security & Copyright Infringement
Morrisville, NC 27560
Phone: 919.319.5737
Fax: 919.319.8154
Email: copyright@att.com

You can find more info in the Copyright Infringement section of the Acceptable Use Policy.

DNSBL blocks
Sometimes our anti-spam and anti-virus measures accidentally block real messages. Email our block list group for help.

Other
Have a different type of issue? Send all the details in the body of an email to abuse@att.net.

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