Print the quick reference UM pocket guide (PDF, 601KB).
For more options and detailed instructions, you can view the full Unified Messaging user guide at um.att.com.
Listen to your AT&T Unified Messaging voicemail
Find out how to check your home phone and wireless phone messages with Unified Messaging.
How to Access Your Unified Messaging Mailbox
This video tutorial teaches you the simple steps of how to access your AT&T Unified Messaging mailbox by using either a computer or touchtone phone.
How to Access Your Unified Messaging Mailbox
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Listen to your Unified Messaging voicemail
Get voicemail messages from your home phone, smartphone, or PC
From your home phone
Dial *98 from your home phone or dial your home phone number.
From any touchtone phone
From a wireless device or computer
From Voicemail Viewer
For automatic message delivery to your wireless device or computer, visit att.com/vmviewer.
Experiencing problems? Call AT&T Unified Messaging Customer Care at 888.300.6500, Monday through Friday 8 a.m. - 7 p.m. CT.
Dial *98 from your home phone or dial your home phone number.
From any touchtone phone
- Dial your home phone number
- Upon hearing your greeting, press *.
- Enter your PIN and follow the prompts.
From a wireless device or computer
- Access your account at um.att.com.
- Sign in with your AT&T Unified Messaging email address and password.
From Voicemail Viewer
For automatic message delivery to your wireless device or computer, visit att.com/vmviewer.
Experiencing problems? Call AT&T Unified Messaging Customer Care at 888.300.6500, Monday through Friday 8 a.m. - 7 p.m. CT.
Additional resources
Last updated: December 7, 2022