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My AT&T
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Use fingerprint recognition for myAT&T
You can now scan your fingerprint to quickly access your account information. Learn how to enable this functionality in myAT&T.
Enable the myAT&T app to use fingerprint recognition
Make sure fingerprint recognition is already set up on your device.
Open the
myAT&T app
1
.
Tap
Manage app settings
.
Turn on Touch ID
(iOS devices) or
Fingerprint Access
(Android devices). This setting only appears on compatible devices.
Follow the prompts to complete the process.
Note:
If you’re unable to use your fingerprint, you can enter your password to use the
myAT&T app
.
1
Additional information
Fingerprint recognition must be already enabled on your device in order to use it in the
myAT&T app
.
1
You can disable fingerprint recognition for the
myAT&T app
1
by using
Manage app settings
.
AT&T does not store your unique fingerprint in the
myAT&T app
.
1
We use the function that is included on your device.
See all important details
Last updated: January 10, 2023
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