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Combined services Early Termination Fee (ETF)
If you combined AT&T or DIRECTV services and you cancel service before the end of the term or service commitment, you may be charged an ETF.
DETAILED STEPSLearn how to find combined services ETF information
- Go to Profile > Sign-in info.
- Select the account from the dropdown at the top.
- In the My linked accounts section under Bundled, select View customer service summary & terms of service (PDF).
- The customer service summary is a PDF document that provides a recap of the products and services in your combined services and specific fees for early termination.
About your ETF
An ETF is another way to fulfill a term or Service Commitment - it's not a penalty. Once your term or Service Commitment is complete, there's no ETF if you cancel service.
The ETF amount, if any, depends on the type of device you purchased and how much of your term or Service Commitment you completed at the time you cancel service. The ETF amount declines over time.
The ETF amount, if any, depends on the type of device you purchased and how much of your term or Service Commitment you completed at the time you cancel service. The ETF amount declines over time.
Last updated: October 28, 2018
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