Combined services Early Termination Fee (ETF)

If you combined AT&T services and cancel service before the end of your term or service commitment, you may be charged an ETF.


Here’s how to find combined services ETF info:

With the AT&T app

  1. Open the app. Sign in, if asked.
  2. Tap See bill details.
  3. Scroll to Manage settings and select View my Customer Service Summary.

From a browser

  1. Go to the billing center. Sign in, if asked.
  2. Locate Manage settings and select View my Customer Service Summary.

The Customer Service Summary is a PDF document that shows you all products and services in your combined services. Any ETF fees will be listed here.

About your ETF

An ETF is another way to pay the amount you promised to pay when you signed your Service Commitment. Once you complete your term or Service Commitment, you can cancel the service without an ETF charge.

The ETF amount depends on the type of device you bought. It also depends on how much of your term or Service Commitment you completed when you cancel service. The ETF amount becomes less each month of your contract. When your contract ends, the ETF amount is zero.

Last updated: March 3, 2026

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