Stop calls with Digital Phone Call Protect

You can stop spam calls, get alerts, and unblock specific numbers with Digital Phone Call Protect at no charge.


Digital Phone Call Protect features

Here's what you get with Digital Phone Call Protect1:
  • Call validation: Soon you'll see a [V] on your caller ID for some calls. This means we've confirmed that the call originated from the phone registered to that number. (Remember to still be cautious when answering a call from an unknown number.)
  • Automatic fraud blocking: Each potential fraud call gives the caller a busy signal, and the call won't go through. You can toggle this feature on or off.
  • Call blocking: If you have a specific number you want to block, press *61 after the unwanted call to block that number.
  • Call log: You can see detailed call log info.
  • Suspected spam call warning: Your caller ID will show Suspected Spam and a type (Political, Nonprofit, Telemarketer, Survey, or Robocaller).

Call log features

  • Call history: View a complete history of your calls for the last 60 days. Numbers are categorized by status: incoming, flagged, or auto blocked.
  • Caller status: Select a number from the call log to see a caller's status.
  • Report call: If a suspicious or unwanted call wasn't blocked, use Report call to have it checked out. (We can't guarantee that a reported number will be blocked. Also, it doesn't obligate us, or any third parties, to investigate or report the investigation results to you.)
  • Call block: If a call was blocked in error, you can unblock the number instantly.

Quick tip: Want to delete your call log? Find the option under Settings.

See all important details

Last updated: April 25, 2023

Did you get the help you needed?

Community forums

Have questions about your Bill & account service? Explore our community forums for answers.