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Find Wi-Fi info for 2Wire i38

Looking for your Wi-Fi network name (SSID) and password (network key) to connect devices to your home network? Here’s how to find them.

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Modem / gateway




Use Smart Home Manager to find Wi-Fi info

Find your Wi-Fi® network info using your ID and password on any computer or mobile device, no matter where you are.Get it

Get your network info

You can find your Wi-Fi name and password on your gateway or on the gateway settings screen. But your gateway label is the quickest way to get default Wi-Fi network info. Changed your Wi-Fi name and password from the default info? You can still get your changed Wi-Fi info from the gateway settings screen.

Wi-Fi gateway

You’ll find a sticker on the side of your gateway with your original Wi-Fi settings.
  • Wi-Fi name is labeled SSID.
  • Wi-Fi password is labeled Wi-Fi Key. macOS® users may need to enter $ at the beginning of the Wi-Fi password.
Modem sticker

Gateway settings screen

You can also get network info from any device connected to your home network. This is useful if your Wi-Fi name or password has changed.
  1. Go to your gateway settings.
  2. In Top Network Features, select Wireless.
    • Wi-Fi name appears as Network Name (SSID).
    • Wi-Fi password appears as default encryption key or custom Wireless Network Key.

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