If you are seeing no video and the red, blue, and green lights on your U-verse Receiver are blinking, a critical error has occurred with the U-verse Receiver.
Restart your receiver by holding down the POWER
button for 10 seconds then pressing it again to restart. This process takes 5-8 minutes to complete and will impact any DVR recording in progress.
Please contact us
to provide additional help if your problem is not resolved.