Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.

Order a new or replacement U-verse TV remote control

If you’re having trouble with your remote control, try resetting your receiver before you order a new remote. If that doesn’t fix the problem, ordering a new remote is easy.


ArticleDETAILED STEPS

Restore or replace your U-verse TV remote

Restart your receiver

In some cases, the buttons on your U-verse TV remote control may seem non-responsive. If this occurs, try rebooting your receiver:
  1. Press the Power button on the receiver to turn it off. 
  2. Wait a few minutes, then press the Power button to restart the receiver.

This may restore functionality to your remote control.
Show more

Order a U-verse TV remote control online

If resetting your receiver doesn’t fix the issue, please visit our equipment and accessory store to order a replacement remote control.
Show more

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!


Community discussion

Join the U-verse TV forum

Ask questions. Get answers. Help others. Join the conversation!