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Cable installation, exposed wire, and repairs FAQ
Get answers to your questions about unburied wire, installing cable, and repairs.
FREQUENTLY ASKED QUESTIONS
When will my installation or repair be completed? 
What does my estimated completion date tell me?
Why did my estimated completion date pass and my wire still isn’t buried?
Can weather impact when my cable will be buried?
Why do I have an exposed cable?
Why do I have painted lines or flags in my yard before installation?
Do I have to be home for installation or repair work?
What should I do before my installation or repair date?
What should I expect on the day of installation or repair?
What time of day will you complete my installation or repair?
Did you get the help you needed?
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