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AT&T emergency and disaster FAQ
We can help you stay connected before, during, and after an emergency or disaster, like hurricanes, fires, or severe weather.
FREQUENTLY ASKED QUESTIONS
What should I do if my residential AT&T services go out due to a disaster? 
How can I prepare for severe weather?
What are some ways I can pay my AT&T bill if I can't get online?
Where can I find details and updates about a specific disaster affecting me?
My power is out, can I still watch DIRECTV?
My power is out, can I still watch U-verse TV?
When will I see your team working on my street after a disaster?
Why are my wireless speeds slower during a disaster or emergency?
What causes delays in restoring my service during or after a disaster?
Last updated: August 4, 2021
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