AT&T emergency and disaster FAQ

We can help you stay connected before, during, and after an emergency or disaster, like hurricanes, fires, or severe weather.

FREQUENTLY ASKED QUESTIONS

What should I do if my residential AT&T services go out due to a disaster?

How can I prepare for severe weather?

What are some ways I can pay my AT&T bill if I can't get online?

Where can I find details and updates about a specific disaster affecting me?

My power is out, can I still watch DIRECTV?

My power is out, can I still watch U-verse TV?

When will I see your team working on my street after a disaster?

Why are my wireless speeds slower during a disaster or emergency?

What causes delays in restoring my service during or after a disaster?