A stutter dial tone means you have waiting voicemail messages. You can check your voicemail messages from anywhere.
From any location
Heads up: If you’re away from home, call your home number first and then press * to skip the voicemail greeting.
- Press *98 on your keypad.
- Enter your mailbox PIN.
- Press 1 to listen. Then, use any of these options to navigate.
- Press 1 to rewind.
- Press 2 to pause
- Press 3 to fast-forward.
- Press # to skip a message.
- Choose from these options when the voicemail ends:
- Press 9 to save the message.
- Press 7 to delete the message. It will remain in your trash for 48 hours.
- Press 6 to forward a copy of the message to a phone number or distribution list.
Call your Access Number
If you're not home, but someone may answer your home phone, you can use your Access Number to check for messages. Call the Access Number instead, enter your home phone number, and enter your mailbox PIN when prompted.
To find your Access Number:
- Go to your myAT&T account overview.
- Scroll to AT&T Phone, then select Manage Features.
- Find your voicemail Access Number in the Call Forwarding section.
- Go to All Call Forwarding, No Answer Call Forwarding or Busy Call Forwarding and turn the toggle to ON, the Access Number is listed next to Voicemail.