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View and download call history

Learn how to get a list of calls made to and from your digital home phone with your smartphone, computer, or U-verse TV.


INSTRUCTIONS & INFO

Access your call history on-the-go or at home

You can view, sort, or download history from a smartphone, tablet, or computer.
  1. Go to Phone Features
  2. Select the Call History tab. 
  3. Do one of the following:
    • Select a heading such as Name or Number to sort by caller. 
    • Use the Up or Down arrow to display your results in ascending or descending order.
    • Download Call Logs in XLS, CSV or PDF file formats.

From your U-verse TV

If you also have U-verse TV, you can view your call history from the convenience of your living room.
  1. Press Menu on your U-verse TV remote.
  2. Scroll to the Interactive section.
  3. Select a phone number on-screen.
  4. Press OK to view a log of answered and missed calls. You can sort by name, date, or phone number.

Additional information

  • It is not possible to delete call history from your account.
  • Each call log displays either your last 100 calls or 60 days of calls, whichever comes first.
  • Phone customers will have access to call logs after the first bill has been posted. 
  • Traditional home phone customers do not have access to call history online. 
Last updated: October 4, 2017

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