Restore dial tone and fix echo

FYI: Only plans that includes phone service will have a dial tone. Don’t have phone service? See what plans are available

If your plan includes phone and you can’t get a dial tone or make a call, try these options:

• Make sure all cords and wires are secure and not damaged.
• Use another phone handset to see if you get a dial tone.
• Check all your AT&T services for an outage in your area. The issue may be more than the dial tone.
• Restart your Wi-Fi^® gateway by unplugging the power cord for 10 seconds, then plugging it back in.
• Plug your phone into the back of the Wi-Fi gateway. This may allow you to make and receive calls until the problem has been fixed.

• Lower or adjust the volume on the phone handset.
• Change the frequency or channel if you’re using a cordless phone.
• Make sure all cords are secure and undamaged.
• Use another phone handset to check for echoes or reception.
• Restart your Wi-Fi gateway by unplugging the power cord for 10 seconds, then plugging it back in.
• Plug your phone into the back of the Wi-Fi gateway. This may allow you to make and receive calls until the problem has been fixed.

Head’s up: Restarting your Wi-Fi gateway will interrupt all AT&T services.