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Re-establish AT&T PREPAID service

If your AT&T PREPAID (formerly GoPhone) account is canceled, you’ll need to purchase a new SIM card and activate it online.

ACCOUNT MANAGEMENT

Purchase a new SIM card

Purchase your new SIM card online.Go
DETAILED STEPS

How to re-establish AT&T PREPAID service

Where to buy your new SIM card

Buy your new SIM online or at an AT&T store.

Re-establish service

Follow these steps to re-establish AT&T PREPAIDSM service:
  1. Buy a new SIM card.
  2. Activate your SIM card online.
  3. Refill your account.

If you don't make a payment (refill) within 60 days of the account balance expiration date, your account will be canceled and you’ll lose your phone number.

The best way to keep your account active is to sign up for AutoPay.

Activate SIM card

Once you have your new SIM card activate it online.

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Community forums

Have questions about your Wireless service? Explore our community forums for answers.

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