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Re-establish AT&T PREPAID service
If your AT&T PREPAID (formerly GoPhone) account is canceled, you’ll need to purchase a new SIM card and activate it online.
DETAILED STEPSHow to re-establish AT&T PREPAID service
Where to buy your new SIM card
Buy your new SIM online or at an AT&T store.
Re-establish service
Follow these steps to re-establish AT&T PREPAIDSM service:
If you don't make a payment (refill) within 60 days of the account balance expiration date, your account will be canceled and you’ll lose your phone number.
The best way to keep your account active is to sign up for AutoPay.
- Buy a new SIM card.
- Activate your SIM card online.
- Refill your account.
If you don't make a payment (refill) within 60 days of the account balance expiration date, your account will be canceled and you’ll lose your phone number.
The best way to keep your account active is to sign up for AutoPay.
Activate SIM card
Once you have your new SIM card activate it online.
Last updated: March 3, 2021
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