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Review delivery options for online wireless orders

Choose how you want to get a wireless order you place online. You can have your new device shipped to you or see if it’s available to pick up at your local AT&T store.

Have your order shipped

You can choose from three delivery options:

  • Ground shipping (3-5 business days)
  • Two-day shipping (2-3 business days)
  • Next-day shipping (1-2 business days)

FYI: Some orders require a signature upon delivery. To find out if yours will, go to att.com/checkmyorder. You can also select the tracking link in your shipping confirmation email. If there are multiple failed delivery attempts:

  • Call the shipping carrier to set up a delivery.
  • Contact us if your order is on the way back to our warehouse.

Pick up in store

When ordering online:

  1. Select Check in-store availability to make sure your selection is available.
  2. Confirm or enter the ZIP Code for the store where you'd like to pick up the order.
  3. Choose your preferred location.
  4. Follow the prompts to check out and submit your order.
  5. Wait until you get an email from us before you head to the store. We’ll let you know when your order’s ready to pick up.

FYI: We’ll authorize your debit, credit, or gift card when you place your order online. The total due will be calculated and charged at the store.

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Last updated: January 15, 2026

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