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Learn how to unlock your phone or device
Find out if you can unlock your phone, Android tablet, or mobile hotspot, and then submit a request. Get unlock requirements for active military.
FREQUENTLY ASKED QUESTIONS
Why does AT&T SIM-lock devices? 
Is my AT&T device able to be unlocked?
What if I’m on active military duty and need to unlock my device?
Can I find out if my iPhone is already unlocked?
INSTRUCTIONS & INFOSubmit a request to unlock a device
- Go to att.com/deviceunlock.
- Select Unlock your device and follow the prompts.
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Check your request status
- Check your email (including spam or junk folders) or text messages for updates on your request. If you don't have a wireless phone account, you have to select Confirm your request in the email we sent you.
- Go to att.com/deviceunlock/status and follow the prompts.
- It usually takes a few minutes to approve your request, but it can take up to 48 hours. Don't have a wireless phone account? Make sure you select Confirm your request in the email we sent you or request will be canceled.
- If we don’t approve your request, it’s probably because your device isn’t eligible to be unlocked. Review the list of eligibility requirements
- If your device isn't eligible to be unlocked, and you're traveling abroad, choose an AT&T International Plan.
Unlocking your device
Once your request is approved, check your text messages or email for instructions and an unlock code (if required). iPhones® don't have unlock codes.
Lose your unlock code? Resubmit the request and we'll resend it to you.
See all important details
