Set up Visual Voicemail

Learn how to set up Visual Voicemail on your smartphone.

About Visual Voicemail

With free Visual Voicemail, you can:1
  • Listen to voicemail messages in any order you choose from an email-like inbox
  • Play and delete messages with ease
  • Make callbacks from the voicemail screen
  • Manage voicemail features
Get step-by-step help setting up or using Visual Voicemail.

Visual Voicemail requirements

To set up and use Visual Voicemail, you'll have to:
  • Have a smartphone and data plan that includes Visual Voicemail (included on most wireless and PREPAID smartphone data plans)
  • Use your own smartphone - you can't set up voicemail from another phone
  • Connect to the 4G LTE data network
  • Install the AT&T Visual Voicemail app if your Android device doesn't already have Visual Voicemail built in or the app pre-installed
Check out our interactive Device help voicemail tutorials for detailed steps.

See all important details
Last updated: December 7, 2022

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