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Transcribe voicemail to text

Learn to receive text transcriptions of your voicemail messages on your iPhone or Android smartphone with Visual Voicemail.

ArticleDETAILED INFO

Learn about voicemail-to-text transcription

Some smartphones provide text transcriptions of your voicemail messages:
  • Requires an iPhone 6s or later with iOS 10 or an Android smartphone compatible with the AT&T Visual Voicemail app.
  • Voicemail-to-text transcription isn't available on all iOS or Android smartphones.
  • No additional fee for the service.
  • Delivering text transcriptions of your voicemail uses a small amount of data.1
  • Transcriptions are provided in US English.
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Main steps

On your iPhone:
To see a text transcription of your voicemail messages on your compatible iPhone:
  1. Tap the Phone app.
  2. Tap the Voicemail tab.
  3. Tap a new voicemail message. You’ll see the transcription and the audio will play.

On your Android smartphone:
To turn voicemail transcription on or off on your compatible Android smartphone:
  1. Open the AT&T Visual Voicemail app.
    Visual Voicemail icon
  2. Tap the Menu icon.
  3. Tap Settings.
  4. Tap the Transcriptions button to turn transcription on or off.
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Additional information

Download the AT&T Visual Voicemail app for Android
Learn how to download and install the AT&T Visual Voicemail app for compatible Android smartphones.

See all important details
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