On your iPhone
To see a text transcription of your voicemail messages on your compatible iPhone:
On your Android smartphone
- Tap the Phone app.
- Tap the Voicemail tab.
- Tap a new voicemail message. You’ll see the transcription and the audio will play.
To turn voicemail transcription on or off on your compatible Android smartphone:
- Open the AT&T Visual Voicemail app.
- Tap the Menu icon.
- Tap Settings.
- Tap the Transcriptions button to turn transcription on or off.